Frequently Asked Questions
Why Play Skip Day?
At Play Skip Day, our paddles are expertly crafted from high-quality materials, such as a textured fiberglass surface and honeycomb core, to provide you with an optimal game play experience. Our commitment to combining style, comfort, and performance sets us apart in the industry.
Are your paddles suitable for players of all levels?
Absolutely! Whether you're just getting started in the game of pickleball or you're a seasoned professional, our range of paddles caters to all skill levels. We provide detailed product specifications to help you choose the right paddle for your style of play.
How do I care for my Play Skip Day paddle?
It's simple! Keep your paddle clean by wiping it down with a soft cloth after each game. Avoid leaving it in extreme temperatures or damp conditions to preserve its longevity.
Where do you ship to?
At this time, we ship domestically inside the US. We aim to expand that as we grow, so keep checking back or reach out to us if you live elsewhere.
What is your return policy?
We stand by the quality of our products. If you're not 100% satisfied with your purchase, you can return it within 30 days from the date of receipt for a full refund. Please refer to our detailed return policy for more information.
How long will it take to receive my order?
We process orders within 2 business days. Shipping time depends on your location and the chosen shipping method. You'll receive tracking information as soon as your order ships.
Can I modify or cancel my order?
We aim to ship orders as quickly as possible, which may limit our ability to add items to your order or prevent a package from shipping. Please contact us immediately if you need to modify or cancel your order, and we will do our best to accommodate your request.
Is it safe to order from your website?
Absolutely. At Play Skip Day, your privacy and security are of utmost importance. Our website uses Secure Socket Layer (SSL) technology, the industry standard in transferring data to process your orders securely.
How often do you release new products?
We continuously innovate and expand our product range to bring you the latest in pickleball technology and design. Subscribe to our newsletter and follow us on social media to stay updated on new releases and promotions.
How can I contact Play Skip Day's Customer Service?
Our friendly Customer Service team is here to help! You can reach out to us via our contact form on the website. We strive to respond to all inquiries within 24 hours.