Return and Exchange Policy

At Play Skip Day, we place your satisfaction at the heart of everything we do. If our products don't meet your expectations or if there's any issue with the quality, please take a look at our simple return and exchange guidelines below.

Please follow this link to initiate a return.

100% Money-Back Guarantee:

Any product purchased from playskipday.com can be returned within 30 days from the date you receive it, guaranteeing a full refund. All orders placed between November 1st and December 31st have an extended return period of 60 days from the receipt date.

To ensure your return is processed smoothly, please initiate the return process via our return portal linked above. We regretfully cannot accept items returned without initiating the return process.

We kindly ask that all returned items are in the same condition you received them, 100% complete, and in the original packaging.

Currently, we don't support exchanges. If you'd like a different product, please return your original order for a refund and place a new order for your preferred item.

We reserve the right to refuse returns that do not adhere to our policy. These items will be returned to you.

We apologize for any inconvenience, but once an order has been shipped, the address may not be able to be modified. Play Skip Day cannot issue refunds for packages shipped to an address that the customer cannot access.

After we've received and inspected your return, we aim to issue your refund within 2 business days. The refund will be applied to the original form of payment.

Your satisfaction is our top priority at Play Skip Day. If you have any issues or need assistance, don't hesitate to reach out to our dedicated customer service team. We're here to help you have the best experience possible!

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Still have questions or concerns?

If you're having trouble accessing your account to start the return process at the link above or need any assistance with processing a return, please send us a message through our contact form below and we will get in touch. To help with the process, please include an order number in your message, if you have it.